How to pay

WaterWear Malaysia is owned and run by Tenryu (M) Sdn Bhd, all payments are made to Tenryu (M) Sdn Bhd.

You can pay us via Credit Card (Visa/Master), Debit Card (MyDebit), Online Transfer (FPX), ATM Transfer, JomPay, Cash Deposit or Interbank Transfer. Please make sure you have placed an order (You should have an order ID) with us before you transfer money to our account.

Online Payment (Pay Instantly) : Credit Card (Visa/Master), MyDebit, JCB, UnionPay
Credit Card & Debit Card : No Processing Fee is charged when payment is made through credit card.

All payment made using this method will be confirmed immediately and the item(s) will be reserved for you. There is no need to notify us via email.

* Note: No stock can be reserved until payment is received.

Online Interbank Transfer (Pay Instantly) : FPX
Customer with Online Banking account (MayBank2u, CIMB Clicks, PBeBank, Hong Leong, Bank Islam, AmOnline, RHB, HSBC, Standard Chartered, OCBC etc), you may choose this method.

Your order will be automatically confirm and item(s) will be reserved for you once payment is successfully made via MOLPay Online Payment.

If no payment is received after 48 hours after an order is placed, we will cancel the order.

* Note: No stock can be reserved until payment is received.

Offline Payment : (Bank-In / ATM Transfer)

Within Malaysia
Banker : Public Bank Berhad
Bank Account Name : Tenryu (M) Sdn Bhd
Bank Account Number : 318 6184 406

Banker : Malayan Banking Berhad
Bank Account Name : Tenryu (M) Sdn Bhd
Bank Account Number : 5124 8246 1117

Outside Malaysia
Banker : OCBC Bank (Malaysia) Berhad
Bank Account Name : Tenryu (M) Sdn Bhd
Bank Account Number : 108-1025-767
Swift Code : OCBCMYKLXXX
Buyer has to bear the TT charges for both side.

If you choose this method, please proceed with payment within 48 hours, otherwise your order will be cancelled.

Please note that we might not receive your payment immediately if you transfer a payment from other bank (not Public Bank) to our Public Bank account. Usually the processing time is about 1-2 business days for it to be processed. We will only process your order once payment is cleared.

You must notify us once you have paid. You can notify us via :

1. (Faster & Easier) waterwear.com.my → Login → Orders History → Update Payment.

OR

2. Email your payment receipt to info@waterwear.com.my, together with your Name, Order ID and Total Amount.

* Note: No stock can be reserved until payment is received and verified by our Accounts Department.

JomPAY online at Internet and Mobile Banking with your Current, Savings or Credit Card account.

If you choose this method, please proceed with payment within 48 hours, otherwise your order will be cancelled.

IMPORTANT NOTE for payment by JOMPAY :

Kindly :

1. Login to e-banking account and looking for JOMPAY bill payment option.

2. Input '77271' as [Biller Code], "5 digits Order Number" as [Ref-1] and leave blank for [Ref-2].

3. Print screen on payment/transfer success page and email to us at info@waterwear.com.my together with your Name, Order ID and Total Amount.

4. (Faster & Easier) waterwear.com.my → Login → Orders History → Update Payment.

* Note: No stock can be reserved until payment is received and verified by our Accounts Department.